Our Design Process: From Discovery to Delivery
At POS, our approach to office design is structured, client-focused, and driven by functionality and creativity. We collaborate closely with clients to transform their spaces into environments that enhance productivity, reflect brand identity, and inspire employees. Our process ensures that every stage, from initial engagement to technical detailing, is thoroughly planned and executed.
Discover our step-by-step look at how we bring workplace visions to life.
1. Discovery Phase: Understanding Client Needs
Every successful project begins with a deep understanding of client needs. Our Discovery Phase includes a thorough requirements analysis to capture operational goals, cultural values, and employee needs.
Key Steps:
Leadership Consultation: Engaging with key stakeholders to identify objectives, priorities, and budget constraints.
Employee Engagement: Conducting digital surveys and workshops to gather insights on workspace functionality, well-being, and flexible working needs.
Culture & Brand Alignment: Understanding how the workspace should reflect and reinforce company culture.
Common Challenges & Solutions:
Conflicting Stakeholder Perspectives: We mediate discussions to unify decision-makers on key design aspects.
Resistance to Change: We provide rationale and visual examples to help clients embrace modern workspace trends.
Unclear Employee Needs: We conduct in-depth engagement to ensure that employees have the right tools, space, and amenities to thrive.
2. Site Survey & Space Analysis
A thorough site assessment ensures that our design solutions integrate seamlessly with the existing architecture and infrastructure.
Key Considerations:
Structural & Spatial Constraints: Assessing ceiling heights, structural features, accessibility, and zoning potential.
Acoustic & Lighting Conditions: Evaluating how natural and artificial lighting, as well as acoustics, impact workspace functionality.
MEP (Mechanical, Electrical & Plumbing) Limitations: Factoring in existing HVAC systems, power supply, and plumbing constraints.
Common Challenges & Solutions:
Low Ceiling Heights: Using creative design concepts and materials to maintain an open feel.
Limited Accessibility Features: Incorporating solutions that enhance mobility and inclusivity.
No Raised Access Floors: Developing alternative cable management strategies to ensure seamless IT infrastructure.
3. Define Phase: Concept Development & Cost Consultancy
Once we understand client needs and site constraints, we refine the layout and establish a clear design direction.
Our Process:
Concept Design: Mapping out zones for collaboration, focused work, and social interaction based on information gathered at the Discover phase.
Cost Consultancy: Working with the client to establish a cost plan that aligns with their budget and provides scalable options.
Project Plan: Creating a structured document covering project scope, site analysis, design concepts, budget, timeline, milestones, and key team responsibilities to ensure alignment and clarity.
Common Challenges & Solutions:
Budget Constraints: Offering phased implementation or alternative material choices to meet financial goals.
Evolving Client Needs: Providing flexible options that allow for future reconfigurations.
Zoning & Circulation Issues: Refining layouts to ensure logical and efficient workspace flow.
4. Develop Phase: Design Development & Brand Identity
With a defined concept in place and a budget approved, we dive deeper into the design details, brand integration, and technical feasibility.
Key Elements:
Brand & Visual Identity: Ensuring colour palettes, materials, and furniture selections align with the company’s branding and values.
Material & Finish Selection: Choosing textures, finishes, and sustainable elements to enhance the workspace environment.
3D Visuals & Walkthroughs: Creating high-quality renderings to illustrate the final space.
Technical Drawings & Approvals: Preparing detailed technical documentation to secure regulatory and landlord approvals.
Common Challenges & Solutions:
Design Fatigue: Simplifying the decision-making process by presenting curated material and furniture options.
Regulatory Compliance Issues: Working closely with Building Control and the client's landlord to ensure all approvals are secured.
Supplier Constraints: Identifying alternative suppliers or materials when lead times are extended.
5. Delivery Phase: Construction & Implementation
Once the design is finalised, the project moves into its physical execution. However, the design team's role does not stop here; they continue to provide ongoing support throughout construction to ensure the integrity of the original vision.
Key Deliverables:
Design Change Management: Addressing site-specific challenges by refining layouts, materials, or specifications where necessary.
Variations & Client Adjustments: Collaborating with stakeholders to accommodate any changes that arise during construction.
Construction Plans & Documentation: Providing precise floor plans, elevations, and specifications to guide contractors.
As-Built Drawings: Producing detailed post-completion documentation reflecting final installations, finishes, and layouts.
O&M Manuals: Compiling essential operation and maintenance documentation to ensure seamless handover and long-term asset management.
Common Challenges & Solutions:
Unforeseen Site Conditions: Working closely with contractors to adapt designs while maintaining project objectives.
Last-Minute Client Requests: Evaluating the feasibility and integrating changes efficiently to minimise delays.
Final Handover & Documentation: Ensuring As-Built drawings and O&M manuals provide accurate records for future reference.
Our structured design process ensures a balance of creativity, functionality, and technical precision. By combining strategic planning with iterative development, we create workspaces that are not only visually compelling but also highly practical.
If you're looking to transform your office space, contact us today to discover how POS can bring your vision to life.
